✨ New Arrivals Just Dropped!Explore
Returns & Exchanges
We want you to be delighted with your garden. If your plant arrives damaged or fails to thrive within its first season, we are committed to making it right.
1
Contact Support
Notify our horticultural team within 14 days of delivery if there are immediate issues with your order.
2
Provide Documentation
Email photos of the plant and your order number to help us diagnose any health or shipping concerns.
3
Return Authorization
Once approved, we will issue a return label or authorize a replacement shipment for the next available planting window.
4
Resolution
Receive a full refund to your original payment method or a replacement plant at no additional cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing